Privacy & Cookie Policy – UrbanLux

Last updated: October 2025

At UrbanLux, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website urbanlux.ae.

1. Information We Collect

We may collect the following types of information:

Personal Information: name, phone number, or email address when you contact us or book services via WhatsApp.

Technical Information: your IP address, browser type, device, and cookies when you use our website.

Usage Information: pages visited, time spent, and interactions on our website (e.g., through analytics tools).

2. How We Use Your Information

We use your information to:

• Provide and improve our car detailing services.

• Respond to your inquiries and bookings.

• Analyze website traffic and performance.

• Improve user experience and website functionality.

• Comply with legal and regulatory requirements in the UAE.
  
  

3. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic.

Types of cookies we may use:

• Essential cookies – required for website functionality.

• Analytics cookies – to understand how visitors use our website.

• Marketing cookies – only if you accept them, to personalize offers and ads.
  
  

You can accept or reject non-essential cookies via the cookie banner when you first visit our site.

4. Sharing Your Information

We do not sell or trade your personal information. We may share data only with:

• Service providers (e.g., analytics tools) under strict confidentiality agreements.

• Legal authorities, if required by UAE law.
  
  

5. Data Retention

We keep your personal information only as long as necessary to provide services or comply with legal obligations.

6. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal data.

• Withdraw your consent to cookies or data processing at any time.

• Contact us regarding privacy concerns.